Harvard Pilgrim Health Care Honors 55 Hospitals in Four New England States

Jan 20, 2016
Harvard Pilgrim Health Care logoWellesley, MA (January 20, 2016) – Harvard Pilgrim Health Care announced today that 55 hospitals in Massachusetts, New Hampshire, Maine, and for the first time, Connecticut, have been named to its ninth annual Hospital Honor Roll. The Honor Roll acknowledges those adult, acute care hospitals whose performance was among the top 25% of those measured nationally on a set of composite quality and patient experience measures, as reported by Centers for Medicare & Medicaid Services (CMS) on Hospital Compare and the Leapfrog Group’s Leapfrog patient safety measures. The Hospital Honor Roll complements Harvard Pilgrim’s annual Honor Roll for Physician Groups.

“Harvard Pilgrim is proud to recognize these Honor Roll hospitals that are providing our members with high quality care,” said Eric H. Schultz, president and CEO, Harvard Pilgrim Health Care. “In this time of great change in health care, we want to commend these hospitals for their focus and dedication to quality and patient safety.”

“Expectations of hospitals to provide quality care at affordable prices are increasingly high ,” said Michael Sherman, MD, chief medical officer, Harvard Pilgrim Health Care. “These hospitals are notable for their ability to keep patients at the forefront as health care evolves towards a greater outcomes and value orientation.”

Honor Roll hospitals are noted in Harvard Pilgrim’s printed and online provider directories as well as on the organization’s web site and its Now iKnow cost and quality transparency tool, enabling consumers to select hospitals based on quality and safety performance. Hospitals were evaluated on processes of care in four categories: cardiac; pneumonia; surgery – preventing infections; and surgery – preventing complications. The results of patient surveys measuring patient hospital experiences were also considered. Lastly, Harvard Pilgrim factored in CMS patient safety measures such as healthcare associated infections, and Agency for Healthcare Research and Quality (AHRQ) patient safety composite scores.

The 2015 Hospital Honor Roll includes these adult, acute care hospitals:

Backus Hospital, Norwich
Griffin Hospital, Derby
Middlesex Hospital, Middletown
St. Vincent’s Medical Center, Bridgeport

Baystate Mary Lane Hospital, Ware
Baystate Wing Hospital, Palmer
Berkshire Medical Center, Pittsfield
Beth Israel Deaconess Hospital – Needham, Needham
Beth Israel Deaconess Hospital – Milton, Milton
Beverly Hospital, Beverly
Brigham and Women’s Faulkner Hospital, Jamaica Plain
Brigham and Women’s Hospital, Boston
Carney Hospital, Boston
Fairview Hospital, Great Barrington
Falmouth Hospital, Falmouth
Lahey Hospital & Medical Center, Burlington
Mercy Medical Center, Springfield
Mount Auburn Hospital, Cambridge
Newton-Wellesley Hospital, Newton
Noble Hospital, Westfield
Saint Anne’s Hospital, Fall River
Signature Healthcare Brockton Hospital, Brockton
South Shore Hospital, South Weymouth
Tufts Medical Center, Boston
UMASS Memorial HealthAlliance Hospital, Leominster

Blue Hill Memorial Hospital, Blue Hill
Bridgton Hospital, Bridgton
Calais Regional Hospital, Calais
Cary Medical Center, Caribou
Central Maine Medical Center, Lewiston
Down East Community Hospital, Machias
Eastern Maine Medical Center, Bangor
Franklin Memorial Hospital, Farmington
Houlton Regional Hospital, Houlton
Inland Hospital, Waterville
Maine Coast Memorial Hospital, Ellsworth
MaineGeneral Medical Center, Augusta
Mercy Hospital, Portland
Mid Coast Hospital, Brunswick
Mount Desert Island Hospital, Bar Harbor
Northern Maine Medical Center, Fort Kent
Sebasticook Valley Health, Pittsfield
St. Joseph Hospital, Bangor
St. Mary’s Regional Medical Center, Lewiston
Stephens Memorial Hospital, Norway
York Hospital, York

New Hampshire
Catholic Medical Center, Manchester
Cheshire Medical Center, Keene
Concord Hospital, Concord
Littleton Regional Healthcare, Littleton
New London Hospital, New London
Parkland Medical Center, Derry
Portsmouth Regional Hospital, Portsmouth
St. Joseph Hospital, Nashua
Weeks Medical Center, Lancaster

About Harvard Pilgrim Health Care
Harvard Pilgrim is a not-for-profit health services company that, along with its subsidiaries, is improving the well-being of its 2.7 million customers. Harvard Pilgrim’s flagship health plans in New England provide health coverage to 1.3 million members, while another 1.4 million individuals are served through Health Plans, Inc., a subsidiary that provides integrated care management, health coaching and plan administration solutions to self-funded employers nationwide. Founded in 1969, Harvard Pilgrim has built its reputation on innovation and collaboration with a goal of lowering health care costs, improving care and enhancing the overall member experience. It is known for its excellent clinical programs, customer service, health improvement strategies and innovative tools that offer consumers greater transparency and empower them to make better decisions about their health care. Harvard Pilgrim is home to the Harvard Pilgrim Health Care Institute, a unique collaboration with Harvard Medical School. As Harvard Medical School’s Department of Population Medicine, the Institute is the only appointing department of a U.S. medical school housed within a health plan. Funded primarily through external government and private sources, it provides critical information to all levels of our health care system on issues affecting population health and health care delivery. Harvard Pilgrim is consistently among America’s highest-rated health plans according to an annual ranking of the nation’s best health plans by the National Committee for Quality Assurance (NCQA)*.

*Harvard Pilgrim Health Care is currently rated 5 out of 5 for its private HMO/POS and PPO plans and Harvard Pilgrim Health Care of New England is currently rated 4.5 out of 5 for its private HMO/POS plans in NCQA’s Private Health Insurance Plan Ratings 2015-16. NCQA’s Private Health Insurance Plan Rankings, 2011-15, HMO/POS/PPO.


Media Contact: 
Mary Wallan
(617) 509-2419