About the Panelists Eric Galvin, President and COO, ConnectiCare
Value-based Health Care is Here, Now - Report from Key Stakeholders:
As President and Chief Operating Officer at ConnectiCare, Eric Galvin is at the helm of one of Connecticut’s leading health plans. Eric is a proven leader with more than 20 years of experience in the health care industry.
Throughout his career, Mr. Galvin has worked with insurance industry regulators on a variety of initiatives to better serve health plan members. He has been active in efforts to make the health care system more sustainable and affordable in both Connecticut and South Carolina.
In his role at ConnectiCare, he is responsible for all aspects of the company and its performance; financial and operational. Customer and marketplace focus are at the core of his leadership style. Mr. Galvin, a Connecticut native, came to ConnectiCare in 2015 as Senior Vice President, Chief Financial Officer with responsibility for finance, actuarial and medical analytics functions. He architected and led the company through a financial turnaround in just over a year while also improving risk scores for the company’s ACA business segment and driving coding accuracy through provider collaboration arrangements.
Mr. Galvin came to ConnectiCare from South Carolina, where he was Senior Vice President, Private Insurance for Blue Cross Blue Shield South Carolina. Prior to Blue Cross Blue Shield South Carolina, Mr. Galvin spent thirteen years at CIGNA where he held various senior leadership positions including Head of Global Service and Clinical Strategy, Vice President Customer Service Operations and Strategy – U.S. Domestic Operations and Operational Effectiveness and Finance Officer – Enterprise Operations. He is a graduate of CIGNA’s Financial Development Program (FDP) and the Advanced Leadership Program at the Darden School of Business, University of Virginia.
He holds a bachelor’s degree in accounting from the University of Connecticut and is a certified internal systems auditor and a certified public accountant.
Jeffrey Hogan, Northeast Regional Manager, Rogers Benefit Group
Jeffrey Hogan is the Northeast Regional Manger for Rogers Benefit Group, a national benefits marketing and consulting firm. Jeff has been with Rogers Benefit Group for 27 years. Additionally, Mr. Hogan operates a consulting company, ConsumerConsult where he provides expert witness services on health care related litigation, as a consultant to payers and large provider groups for product development and launch, and as a resource to private employers to align their goals and company culture with appropriate products and vendors in the market.
Mr. Hogan has served on several boards and panels designed to bring value based insurance design (VBID) to plan sponsors and is actively working to advance healthcare related transparency measures in the market. He is a current board member for the Connecticut Association of Health Underwriters and a current member of the Connecticut Health Council’s Move to Value workgroup.
Currently, Mr. Hogan serves as the Board Chair for Brian’s Angels, a local non- profit working to help the homeless in our community. Mr. Hogan and his family are also active annual participants in the Pan-Mass Challenge, and have raised more than 200k for the Dana Farber Cancer Institute. Mr. Hogan served his local government as the Farmington Town Council Chair from 2012-2014 and as a town council member over a 10-year period. Jeff, is an avid outdoorsman, and previously served as the Director of the Appalachian Mountain Club’s Mountain Leadership School and for the past 20 years has helped teach a Wilderness Medicine course for the University of Connecticut’s Medical School.
Jess Kupec, President and Chief Executive Officer, Saint Francis Healthcare Partners
Mr. Kupec, a senior executive with over 35 years of diverse, healthcare experience creating and implementing distinctive healthcare initiatives, is President & CEO of Saint Francis HealthCare Partners in Hartford, CT. Mr. Kupec has been at the helm of this large, integrated delivery system for the last twenty years, and has lead its successful transformation to IT adoption, population health management, value-based payments and, in January 2013, launched the Saint Francis HealthCare Partners Accountable Care Organization (ACO).
Saint Francis HealthCare Partners has been nationally recognized for its progressive and innovative approach to population management and has been featured in several prominent publications. It is a joint venture between 1,000 community-based providers and Saint Francis Hospital and Medical Center, the largest catholic hospital in New England. SFHCP has over 100,000 attributable commercial and Medicare Advantage lives. SFHCP ACO is a wholly-owned subsidiary of SFHCP under the MSSP model, with over 20,000 attributable lives.
Mr. Kupec has been a frequent, invited speaker at many national conferences including HFMA, NEPRA, AHA and others, focusing on strategic healthcare policy reform initiatives, with special emphasis on population health, including IT/EMR adoption, ACO development and care coordination.
Mr. Kupec previously served as Head of Healthcare Marketing for The Hartford Insurance Group, where he was responsible for all Healthcare Marketing activities. Prior to The Hartford Insurance Group, Mr. Kupec held several instrumental management positions at CIGNA Corporation in Claims, Finance and Marketing. He was actively involved in product design changes as the market transitioned from traditional co-insurance product designs to Managed Care HMO plans and self-insured funded products.
Mr. Kupec is a member of MetroHartford Alliance Connecticut Health Council, Medical Group Management Association (MGMA), the American Medical Group Management Association (AMGA), the National Association of Accountable Care Organizations (NAACOs) and the American College of Healthcare Executives (ACHE). He received his Bachelor’s degree in psychology from Eastern Connecticut State University and received advanced executive marketing leadership training from the Kellogg School of Business, Northwestern University.
Wendy Sherry, President, Cigna Connecticut and Payer Solutions
Wendy Sherry became president of Cigna’s Connecticut market in January 2018. Her position was created when the company established Connecticut as a stand-alone market separate from New England. As Market President, Ms. Sherry oversees commercial health care and related benefits plans in the state. Her responsibilities include driving market growth by creating customer value and ensuring local market strategy, product and network offerings meet evolving customer and client needs. She also collaborates with area health care professionals and health systems to help improve the health of Cigna’s Connecticut customers, and leads Cigna’s efforts to serve communities throughout the state. She is based at Cigna’s corporate headquarters in Bloomfield.
Ms. Sherry also leads Cigna’s national Payer Solutions business unit, which sells Cigna networks, pharmacy and other health services on a wholesale basis to third party administrators (TPAs), hospitals and insurers. She joined Cigna in 1995 and has held numerous positions in product, ¬financial analysis and planning, reporting, and medical management. Prior to becoming head of Payer Solutions in 2017, she had been chief operating officer for the New England market, and before that she was Vice President of Product Development. She is a graduate of Cigna’s Financial Development Program. Prior to joining Cigna, she was a manager at Ernst & Young.
In 2017, Ms. Sherry served as Cigna’s executive sponsor for the Girls on the Run Greater Hartford inaugural 5K run. She also serves on the board of the Governor’s Prevention Partnership. Ms. Sherry holds a bachelor’s degree in business from Emory University and is a former Certified Public Accountant.
Thomas Woodruff, PhD, Director of Healthcare Policy & Benefit Services, State of Connecticut
The Healthcare Policy & Benefit Services Division is responsible for investment policy and administration of the state’s $3.5 billion dollar defined contribution retirement plans as well as state’s employee and retiree medical, dental, and pharmacy benefit programs for 207,000 employees, retirees, and their family members. This year, Dr. Woodruff has been a member of the State’s Steering Committee for a federally sponsored State Innovation Model initiative that is developing a statewide plan for healthcare delivery and payment reform.
Prior to joining state service in June of 2004, Dr. Woodruff had over 25 years of experience in employee benefits, management, research, insurance, employment policy, investment, collective bargaining and pension plan product development, legislation, and regulation. Dr. Woodruff was the Executive Director of the President’s Commission on Pension Policy during the Carter administration, a Visiting Professor at Cornell University, Executive Director of the foundation-supported Commission on College Retirement and the CEO of his own consulting firm. Dr. Woodruff has three degrees from the Massachusetts Institute of Technology in Economics, Planning, and Management.